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Need Better Plan

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Need Better Plan

Our bill is slightly over $200. All we watch are some sports and Netflix. Why are we not allowed to get the new deal of $59.99/month for Pro internet and TV? I spoke with a Customer Care Specialist and he informed me that even when our contract ends, the best we could do would be to secure our $200 / month bill and we would never be eligible for new customer pricing. Why?

FiOS offers $39.99/month internet with no ETF and no commitment. Plus, they will buy out anyone's old contract up to $500.

We are just wasting money right now.

Official Employee

Re: Need Better Plan

Hi Minux, I can assist going over current promotions with you, please send me a private message with your account information (your name, address and account number).


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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