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Name is misspelled

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Name is misspelled

You have my name as Gene when I talked to the person to sign up I spelled it as Jean which is the correct spelling.  How do I get that changed

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Re: Name is misspelled

@devilwoman15 - It is my understanding that your name is misspelled on your account. I understand your frustration and believe the best way to get this taken care of is to bring a copy of your bill and state issued identification to a local Xfinity Customer Service Center to verify the misspelling, they would be more than happy to fix the issue. -TheMasterTech