Community Forum

Name is misspelled

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Name is misspelled

You have my name as Gene when I talked to the person to sign up I spelled it as Jean which is the correct spelling.  How do I get that changed

Highlighted
Valued Contributor

Re: Name is misspelled

@devilwoman15 - It is my understanding that your name is misspelled on your account. I understand your frustration and believe the best way to get this taken care of is to bring a copy of your bill and state issued identification to a local Xfinity Customer Service Center to verify the misspelling, they would be more than happy to fix the issue. -TheMasterTech