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I have received a bill in which I am charged for partial service to an additional TV. However, I have not added a TV to my account. I did order and receive a new box to replace one which wasn't working.
How can I get this straightened out?
From my bill:
Have you returned the box that wasn't working?
Good evening, I can investigate this for you going forward. Would you like me to check your account for you?
@TitanJeff - Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or account number. I will investigate your billing concern. Click on my name ComcastElla, then click Private Message Me.