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My old account & address still showing

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My old account & address still showing

I have lived at my current address for almost 3 years now, so why is my old account address still showing up when I sign in? Can I delete the old address? Its a bit of an inconveinence because when I sign in online, I have to switch to my current address to pay my bill. Please help.

Official Employee

Re: My old account & address still showing


Hello Erickson11, I can assist you with getting your online information updated so that it reflects your new address. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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