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My internet

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My internet

I was supposeed to have my internet installed on Sept 6.  The installer could not do it because I never had any comcast service in my house.  He was going to have a work order issued to have the power installed at the street.  I have not heard back about the status.  Can you please let me know when I can get my internet service.


I am curerntly withougt any service as I cancelled my ATT internet on Sept 2 effective Sept 15.  When the installation did not take place on Sept 6 I had the account reinstated.  Unfortunately that inept company did not process the order and as a result today I am without internet service.


I would appreciate any help you could provide so I can get internet.


Thank you.


Tim Hensch

Official Employee

Re: My internet

Hi, timh18 - I'd be happy to assist.  Please send me a private message with your name, address, and a phone number, so I can research the construction order. 

I am an Official Comcast Employee.
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