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My bill just jumped by $20

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My bill just jumped by $20

I have an internet only service and my bill just jumped from about $50 total to $70 total. Is there someone I can talk to about seeing if there's any other promotional pricing available to lower it? Thanks

Official Employee

Re: My bill just jumped by $20

Hey @jschutte


I can help review the offers that are available to you. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 


To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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