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My Economy Plus Internet Increased $5/month. Is this an error?

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My Economy Plus Internet Increased $5/month. Is this an error?

My Economy Plus Internet has been $34.95/month for the past several years. This month's bill has it listed as $39.95/month. Is this an error?

Official Employee

Re: My Economy Plus Internet Increased $5/month. Is this an error?

Hi tlsdave, it is likely a promotion has expired but I can review further for you. Can you please send me a private message with your account information (name on account, address and account number).

 

Thank you

Contributor

Re: My Economy Plus Internet Increased $5/month. Is this an error?


tlsdave wrote:

My Economy Plus Internet has been $34.95/month for the past several years. This month's bill has it listed as $39.95/month. Is this an error?


ETA:  I found the rate increase info in my 12/18 - 01/17  statement.  There is a rate table of changes in the statement/pdf.  The Blast boost was one of them.  I just glanced over it before thinking it was about channels.  My mistake.

 

Same here, it is the price for the Speed Increase Boost, mine used to be $13 and increased to $18.  Was not informed that this would be increasing. They ususally put something on an invoice, like effiective 1/1/2018 prices will change for the following etc etc.

 

Additional Internet Services
Speed Increase 01/18 - 02/17 18.00
Blast! Internet
Total Additional Internet Services $18.00