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For some reason my bill does not arrive. I eventually get a call and then pay the bill over the phone.
A) how do i correct this?
how do i pay the current bill?
If you're saying your bill doesn't arrive in the mail it may be because you signed up for Ecobill [paperless billing]; you should be notified by email that your bill is ready. You should be able to find a copy of your bill under My Account.
Hi @Jerry63. If you need assistance getting your billing preferences set from EcoBill to Hard Copy, I can help. Please send me a private message and include your full name, service address, and account number so I can assist you.