Community Forum

My Bill

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

My Bill

For some reason my bill does not arrive.  I eventually get a call and then pay the bill over the phone. 

A) how do i correct this?

how do i pay the current bill?

Expert

Re: My Bill


Jerry63 wrote:

For some reason my bill does not arrive.  I eventually get a call and then pay the bill over the phone. 

A) how do i correct this?

how do i pay the current bill?


If you're saying your bill doesn't arrive in the mail it may be because you signed up for Ecobill [paperless billing]; you should be notified by email that your bill is ready.  You should be able to find a copy of your bill under My Account.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: My Bill

Hi @Jerry63. If you need assistance getting your billing preferences set from EcoBill to Hard Copy, I can help.  Please send me a private message and include your full name, service address, and account number so I can assist you.