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My 2 yr contract has expired & my last bill is for almost 300.00 dollars! I'm a senior on social security disability & have been a Comcast customer for 20 yrs! On my fixed income I just can't afford what I'm paying now! Can you help lower my bill? Thanks!
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I'm new to this forum but I'm a long time Comcast customer & I have the same problem my 2 yr contract just ended & I just can't afford the new contract price!
You probably should be responding via the PM rather than in the forum.
Mine will be up in August and we are on fixed income and will be in the same boat as you so i hope they come up with a new plan or i will be looking for a better deal. Let us know how things goes for you.
roborok -- I received your PM this morning. To keep this process simpler, more organized, and because we're talking about account rates, please continue to respond back via PM. Also please understand that I do have working hours. Your question was asked during my off time so I would not have been able to see it until now. I appreciate any patience to allow time to respond back to you.
I've replied to your private message. Please head over and take a look at a package I was able to locate, we will continue to work through private message to ensure account privacy. Thanks!
I am in the same situation where my contract has expired and my bill has increased a great amount. I have a quote from another internet provider. Will Comcast match the offer? Can you Private message me so I can work this out? Otherwise, I am going to cancel my services and go with other provider. Thanks, Al
Hello, and thank you for reaching out to us. I would be happy to look into your account. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message.
My 2 yr contract expired last month and my new bill came in almost 11/2 times then last month's bill. I am trying to switch to another provider unless i get a maching offer from comcast.
I apologize for any frustrations caused with service pricing. I would like to review some options for you. I would just require you verifying your account by sending a private message with your account number, phone number, account name, and/or service address. Once I have this information we can begin reviewing. Thank You