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I'm going to be moving my service soon. I currently have internet/cable but I plan on dropping the cable. I already own my own modem. I'd like to just do a self-install but I don't want to be charged $30 for the self-install kit ($15 for the kit and $15 for shipping, if I'm reading correctly). Is there any way to get around that charge? I already have plenty of coaxial and ethernet cables and I'll be moving into an apartment that has only been supported by Comcast, so there's no way the previous tenant wasn't connected.
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Thank you so much! I believe Comcast is the only provider servicing the building, so the previous renters should have had an account with them. I really appreciate the phone number! That should hopefully save me some of the time I would have spent calling the main line.