Community Forum

Moving and product change

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Moving and product change

Hi.

 

We are going to move from one to another city in CA.

 

1. What do we need to do to cancel our current service in our old home and when? We need service in our new home on 5/25/2018. Service at our old place may not stop before 5/21/2018.

2. We never use TV  - so part of our current service plan is completely useless for us. Are there plans for Internet ONLY?

3. We would like to go for 250 MBPS - we like to get confirmation that this speed is available at our new home and what the plan is going to cost.

4. People living currently in our home have xfinity home security - we might want to take over - depending on available options and pricing. Please make an offer.

 

Thank you very much.

Chris

 

 

Expert

Re: Moving and product change

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Moving and product change

Hey Chris. I can help with your service transfer and take a look into the speed options in your area (as well as look into an internet only plan). Please send me a private message with your full name, address, and account related for number for more help. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!