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Moving and new address can't be recognized

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Moving and new address can't be recognized

I'm moving and trying to transfer service but when I enter my new address it says can't be recognized.  We're also considering just cancelling Xfinity at this point and going with another company because the price is getting high.  Can someone help me?


Re: Moving and new address can't be recognized

Hi pledgermania -- I can help with your address issue. Please send that address to me in a PM and I will review it for you.


Click my name (ComcastZach) and click Private Message Me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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