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Moving & Equipment Upgrade

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Moving & Equipment Upgrade

We'll be moving towards the end of April to a new house in Colorado Springs and will need our service moved as well.  I recently received a letter about upgrading my modem.  Should I go ahead and do that now or just wait until after the move?


Re: Moving & Equipment Upgrade

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Moving & Equipment Upgrade

Hi ErnieJ47. I can assist with your upcoming move and the details for transfer of service. I'll also check into your equipment upgrade that is needed. Please send me a private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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