Community Forum

Moving & Equipment Upgrade

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Moving & Equipment Upgrade

We'll be moving towards the end of April to a new house in Colorado Springs and will need our service moved as well.  I recently received a letter about upgrading my modem.  Should I go ahead and do that now or just wait until after the move?

Expert

Re: Moving & Equipment Upgrade

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Moving & Equipment Upgrade

Hi ErnieJ47. I can assist with your upcoming move and the details for transfer of service. I'll also check into your equipment upgrade that is needed. Please send me a private message and include your full name, service address, and account number so I can access your account.



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!