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Months of really awful Xfinity home phone and internet with no resolution

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Months of really awful Xfinity home phone and internet with no resolution

We have gone months and months and months with crappy internet and landline service. How does Comcast get away with delivering really poor services while contiuing to charge us.  We have purchased new home phones twice, had electricians rewire parts of the house, etc at comcast's suggestion and our cost ($325) and there has been ZERO improvement.  We have three people with chronic diseases in this house (one, a child and one, a serior) for whom we need a landline in case of an emergency.  Comcast is a monopoly with seemingly little interest in fixing complicated and longstanding problems.   Why do I think a comcast management person with such a problem would have had in fixed long ago?

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Re: Months of really awful Xfinity home phone and internet with no resolution

 

Hello Morgan47, we don't want you to feel this way please allow me to look into your issue for you so that we can get your internet and phone services repaired. Can you please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?


I am an Official Comcast Employee.
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