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I have been a Comcast customer for 3 years. I can no longer afford my bill but I don't necessarily want to cancel my service. I called a few weeks ago to see what options I have and was not at all impressed with the person I spoke to. She did not seem to care whether or not I am retained as a customer. I have been investigating other options but I would like to see if there are any concessions that can be made to keep a loyal customer. I would appreciate any help you can provide.
I have already posted one message here that got no reply.
Thank you for your help.
Hi Jessica, thank you for working with me via private message. If you want to still go over promotions in the future please let me know and I will gladly assist.