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Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

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We have been unable to use our internet for weeks. Customer reset my channels on the modem then they transferred my to a lady that works in corporate or something? And she said they were going to send a new modem. This was 3 weeks ago.