Community Forum

Modem location

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Modem location

I have theX1 platform and Internet service. I’m wanting to move my modem to another location. Will my modem operate on any of my service connections?

Official Employee

Re: Modem location


BT1967 wrote:

I have theX1 platform and Internet service. I’m wanting to move my modem to another location. Will my modem operate on any of my service connections?


No one would be able to tell you remotely if all or which service connections are active (unless you have a cable box already attached). Move your modem to where you want it and if the lights lock in like they did before you moved it, you may be good.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!