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Modem Upgrade

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Modem Upgrade

Hi I put in an order for a modem upgrade due to the fact that xfinity sent me a letter to get a upgrade.  I put my request in right away. 

Will I get a tracking number so I know the status of the new equipment that is being sent to me?




Official Employee

Re: Modem Upgrade

Hello dktani89. I can assist with reviewing your account for the tracking number or status of your order. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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