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Hello rmlerario, I am more than happy to help you downgrade your services so that you only pay for what you need. For further assistance, please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me".
No need to contact me. I filed a formal complaint with the better Businnes Bureau and have since received a phone call from your Executive Offices. She was able to downgrade my service without sacrificing the Blast Internet service. BUT I have yet to see the prorated credit in my account. So far, the only thing that’s been prorated are the new charges.