Community Forum

Market link

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Highlighted
New Poster

Market link

Who is Market Link and why can they access all my account information? Is this Comcast or not? The recording states they are an authorized agent but when they answer they say “thank you for calling Comcast”.
Admin1

Re: Market link

Hi Lupold -- Market Link is a contracted authorized retailer used by Comcast. This is how they're able to access your account information. They do say "thank you for calling Comcast" since they are contracted by Comcast. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!