Community Forum

Marcus Jones - Sales Rep - Wont call me back!!!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Marcus Jones - Sales Rep - Wont call me back!!!

Marcus in Richmond, VA - gave me a great deal... then lied about set up, cut my service off - promised to call me back - never has. Its now been going on for two weeks - I have called and texted daily...Marcus doesn't respond. 

 

I am now trying to contact anyone in Comcast/xfinity that will listen - this is CRAZY I have never had an issue like this before.

Expert

Re: Marcus Jones - Sales Rep - Wont call me back!!!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Marcus Jones - Sales Rep - Wont call me back!!!

Hi RichmonVA1, apologies for your experiences but I can assist going over current promotions with you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you