Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Does anyone out there know how to handle having two subcriptions to XFINITY?: Being forsed to have more than one email address, having one moble phone and being required to use 2 or more different phones for account verification. It seems no one thought of the user who has 2 or more locations or is there a solution somewhere?
Solved! Go to Solution.
Hi emam, are you referring to having an Xfinity mobile username and a Xfinity cable username at the same time? If so, are you inquiring about adding them together?
emam wrote: No I am talking about 2 subscription at 2 cable locations.
To clarify you have two accounts and you want to manage both accounts with one login is that correct?
I still do no have an answer to this question. I also have a difficult time getting to the responses that have come. Since the system is not very user friendly, I somehow marked the question complete.
emam -- We do not have way were you can manage 2 accounts under 1 username. Each account needs it's own individual username. The verification process requires that you user 2 out of the 3 verification points. This is how you get around having 2 accounts but only 1 mobile phone number.
Ok, I have had 2 usernames, but I can't use my mobile phone number in both accounts.I guess I have to live with this issue.