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I've asked a Comcast employee to help you. You should expect a reply in this thread.
Sorry for the delayed reply. We aren't the loyalty department but I am more than happy to review your account and the offers that are available to you to see how I can help address your concerns. In order to access your account can you please provide the following information in a private message?
To send a private message click on my name "ComcastChe", then click private message me.