Xfinity plant
Community Forum
Xfinity globe

Loyalty Discount

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Loyalty Discount

I have been a loyal customer for 25 years.  Never had a late payment.

My latest promotion just ended and I signed up for X1 Premier Triple Play package for $159.99 with on-line bills & pymt.

I love the package but the total monthly cost $210.24 is out rageous.

I called the Resolution Dept requesting a Loyaly Discount to no avail. 

Is there anyway, a loyal customer can be rewarded with a "Service Discount".  I would really like to stay with Comcast, but we are both retired on only SS.

Please reply.

Thanks.

 

 

Highlighted
Official Employee

Re: Loyalty Discount

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.