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Loyalty Discount

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Loyalty Discount

I have been a loyal customer for 25 years.  Never had a late payment.

My latest promotion just ended and I signed up for X1 Premier Triple Play package for $159.99 with on-line bills & pymt.

I love the package but the total monthly cost $210.24 is out rageous.

I called the Resolution Dept requesting a Loyaly Discount to no avail. 

Is there anyway, a loyal customer can be rewarded with a "Service Discount".  I would really like to stay with Comcast, but we are both retired on only SS.

Please reply.




Official Employee

Re: Loyalty Discount

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.