Community Forum

Loyal Customers Lose Out?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Loyal Customers Lose Out?

I have been with comcast for years. All i asked was to have the same contract as mine finished this month. When i signed the last one I was even explained that i can get the same contract when its time to renew..... NOW, new customers get amazing deals and the "Loyalty Team" at comcast can only offer me things that cost way more than what I pay......... Why put your customers through this?

Official Employee

Re: Loyal Customers Lose Out?

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Loyal Customers Lose Out?

Because they dont care, all they want to do is hook up more customers and screw them over too