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Lowering my bill

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Lowering my bill

I’d like to see what options I have available to me to lower my bill.  Can I lower my internet speed?  Also I don’t need all the channels I have.  What options do you have the can lower my bill.  If there’s nothing that can be done than I’ll have to go to Direct TV.




Official Employee

Re: Lowering my bill

Hello cnderla2001. We certainly value your business and don't want to see you go. I can assist with reviewing your account for lower cost options that may be available. Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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