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Lower monthly bill??

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Frequent Visitor

Lower monthly bill??

I've posted on other peoples posts, but should have just started my own. I do not have time to call customer service just to get my bill lowered. I am also curious why I was upgraded to a faster internet speed, I didn't check but was that part of my bill increase? I just want internet and whatever the smallest package is that will let me keep the dvr, I don't need phone. And maybe have someone figure out why my internet speed is so much slower than what I am paying for?

New Poster

Re: Lower monthly bill??

Comcast lies. Your bill will always be higher than you agreed and they will say that's because it is after "fees" or soemthing.

 

Everyone hates comcast and they are only in business bc they are a monoply. 

 

 

Frequent Visitor

Re: Lower monthly bill??

It would be nice to get an answer though, even if it's not what I want to hear.

New Poster

Re: Lower monthly bill??

Two questions- why am I paying Broadcast  TV fee and regional sports fee?  Also, can I keep my DVR, but reduce cost on my TV/internet package?

Frequent Visitor

Re: Lower monthly bill??

I have no idea I am just trying to get my own questions answered.

New Poster

Re: Lower monthly bill??

Comcast lies
Frequent Visitor

Re: Lower monthly bill??

Well I have never been lied too, my bill just keeps increasing and I'd like to lower it and drop the phone service. But apparently only certain people can get answeres on this forum.

Official Employee

Re: Lower monthly bill??

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

Frequent Visitor

Re: Lower monthly bill??

So an update, ComcastMichaelP and ComcastShane got my bill down to a reasonable amount, I also got the new remote which I did not ask for but am really stoked to have. So thank you both  Smiley Happy

Regular Visitor

Re: Lower monthly bill??

Hi....you have a friend of mine with the same situation.  My promo year expired.  Was paying 19.99 and signed up with auto pay to get that.  Talked with an agent on the phone and was told my next bill would be 49.99 even with auto pay.  Was going to cancel and my friend said Inshould talk to you first.  This would be way to expensive for me.  Thanks

Tony