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Lower Bill, sudden increase by $25/mo

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Lower Bill, sudden increase by $25/mo

I would like to lower my Xfinity internet bill. Xfinity has changed around service tiers available to me last year, but kept rates similar (and changes hidden) by giving me a service discount. Service discounts recently expired, despite no change in service plans, and I definitely noticed since my bill increased more than $25 per month right before the Holidays! I have been a customer for over 3 years in same address.

Official Employee

Re: Lower Bill, sudden increase by $25/mo

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.