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Low hanging line

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Low hanging line

I have a low hanging cable from the pole to my house, will Comcast fix this? If so is there a charge?
Expert

Re: Low hanging line

Yes, Comcast will fix it. No there won't be a charge. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Low hanging line

Hi, Twiggy2007 - I can submit a request for a cable raise. Please send me a private message and include your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Thank you!


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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