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Low Hanging cable line

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Low Hanging cable line

I believe it's a cable line. It's hanging low from across the street to my house. If it fall any lower, it will block cars passing by. Who to contact to get a tech out to secure the cable line?

Re: Low Hanging cable line

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am a volunteer Expert/Moderator, not an employee.

Official Employee

Re: Low Hanging cable line

Hello Karin12. I can assist in alerting our local tech ops team so we can get someone out to raise this cable line. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. Click my name (ComcastJoeTru) and click Private Message Me.