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Low Hanging Wire

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Regular Visitor

Low Hanging Wire

Hi,

We have a low hanging wire between utility pole and home after a recent snow. It appears draped over another utility line. Could someone respond and inspect?

Thanks

Official Employee

Re: Low Hanging Wire

Hi dmlopr, thank you for bringing this to our attention. Are you services being impacted since you noticed the low hanging wire?

 

Thank you


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Low Hanging Wire

Hi,

Thanks for the reply.

No, at this time my service is not impacted but the wire is hanging a few feet lower that it was before. 

Official Employee

Re: Low Hanging Wire

Thank you for the quick reply, and I can assist forwarding this to the local team for further assistance.  Could  you please send me a private message with your account information (your name, address and account number).

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Low Hanging Wire

Hi dmlopr, thank you for working with me via private message.  If you are still needing assistance, please let me know.

 

thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!