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Loose cable wire hanging down over property

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Loose cable wire hanging down over property

There is a cable wire hanging down from the telephone pole over my lawn and across my front deck. I called to have someone take care of it, only to be told that there was never any service at this house. Clearly there was, as they are our cable outlets within the house and Comcast is the only cable provider in the neighborhood. I live in West Wareham Massachusetts.
Expert

Re: Loose cable wire hanging down over property

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Loose cable wire hanging down over property

Hello BostonBill02118. I can assist with alerting our local Tech Ops team to come out and raise the cable. Please reach out to me via private message and include your full name, home address, and contact phone number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!