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Looking to reduce billing

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Looking to reduce billing

This is my last attempt, but if no one can help me out this time I'm going to customer retention because my bill jumped to nearly $200 and I can't justify it.  ATT once again has been through my neighborhood offerring much lower prices.  Additionally, I need to cut costs as my wife and are expecting twins soon and that is going to be expensive enough, reducing cable is at the top of my list of saving money

Expert

Re: Looking to reduce billing


@ecoliandy wrote:

This is my last attempt, but if no one can help me out this time I'm going to customer retention because my bill jumped to nearly $200 and I can't justify it.  ATT once again has been through my neighborhood offerring much lower prices.  Additionally, I need to cut costs as my wife and are expecting twins soon and that is going to be expensive enough, reducing cable is at the top of my list of saving money


Did you followup with ComcastShane in your original post from August?


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Official Employee

Re: Looking to reduce billing

Hello ecoliandy, I can still look into this for you. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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