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Looking to downgrade service

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Regular Visitor

Looking to downgrade service

I accidentally posted this in the wrong subforum and I don't see a way to delete it.  My apologies to the moderators.

 

I'm finding that my family's use of non-network programming is very limited and I'm looking to downgrade to a internet and basic (local channel) package, however the manage service button doesn't seem to want to let me do that.  I'm currently on a Blast and Digital Preferred package, there seems to be multiple promotions at the moment and the one that stood out as what I wanted is Blast + local channels and starz for $54.99 for 12 months.  I would greatly appreciate if employees could assist in getting me this or a similar package that better meets my needs.

 

Thank you.

Mike Baker

Official Employee

Re: Looking to downgrade service

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.