Community Forum

Looking for new Promotion

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Contributor

Looking for new Promotion

I'm currently on a Double Play with Internet and TV, I'm looking to upgrade my Internet to Gigabit or Extreme Pro. Could you help me get pricing on promotional packages or tell me the cost to upgrade on my current plan? Thanks

Official Employee

Re: Looking for new Promotion

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Contributor

Re: Looking for new Promotion

Hi @ComcastShane,

 

It looks like I can't private message you, the screen comes up with no fields to enter text.