Community Forum

Long time customer would like a better promotion

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Long time customer would like a better promotion

The promotion we had for the last two years has expired.  I called Comcast today to try to get a new promotion, but was told that the current rate I have is the best he can do. This means that my current bill is $20 more per month than it was while I still had the promotion.  This is not acceptable.

 

i am hoping customer service can find a better deal for us, without decreasing any of the services we currently have.

 

thank you 

Regular Contributor

Re: Long time customer would like a better promotion

Hello maddog2010,

 

I would like to go over the promotions available in your area at this time. I would need you to verify your account to ensure I am looking at the correct one. Please private message me your account information (account name, phone number, service address) so we can begin? Thank You




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon