Community Forum

Login keeps redirecting to WiFi on demand

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Login keeps redirecting to WiFi on demand

Every time I try to login to my account, it redirects to WiFi on demand and I can’t see my account details. Comcast charged me $180 this month (split into two charges), and I need to know why when my bill is only $30.
Official Employee

Re: Login keeps redirecting to WiFi on demand


Targetacquired, did you create a new username? Let's take a look. Please send me a private message with your full name, address, and phone number tied to your residential services for help. Just click my name and then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!