Community Forum

Login error in web browser

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Login error in web browser

When I try to login into the xfinity site using the web browser, it says password or username is incorrect. However if i login into ESPN or MSNBC or HBO using the same xfinity credentials it works.

Please help.

Official Employee

Re: Login error in web browser

Hello @rpestana116. Have you been able to try another web browser? Also, are you using the '@comcast.net' after the username on our website? If so, try entering your username without the '@comcast.net'.