Community Forum

List of modems

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

List of modems

I received a letter saying that I need to purchase a new modem due to increased internet speeds. I went to to view the list of certified modems. It had a toggle listing the speed required. Can you please tell me what speed is needed for this update. 


Thank you



Official Employee

Re: List of modems

Hi Kimdidier, I can review which modem is needed for your speeds and help point you in the right direction.  Can you please send me a private message with your account information (your neam, address and account number).


thank you