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Linked to two accounts?

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Linked to two accounts?

It appears I have two accounts, however I only ever opened one. One of the accounts lists no active service and I would like this account disabled or deleted. I only need the one which shows active service and matches the account number on my bill. Is there a way for me to do this on my own, or is this something Comcast will have to handle for me?



Official Employee

Re: Linked to two accounts?

Hello onrubybeach. I can assist with reviewing the old account you are still seeing and ensure you are only seeing the one active account you have. Please send me a private message and include your full name, service address, and account number so I can assist you.