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Line Down for Months

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Line Down for Months

We have a line down behind our house for over 2 months now which is causing issues with mowing and landscaping. It is located on Liberty Pike and Golden Meadows in Franklin, TN 37067. I hope for this to be fixed ASAP. The electric company has already been out and has confirmed it is not an electrical line.

Thanks,
Ray
Expert

Re: Line Down for Months

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Line Down for Months

 

Hi Rbaxter001, I can assist you with getting this line removed or raised. Are you a Comcast subscriber? If so, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me". If not, please send me a private message with your full name, street address, and phone number. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!