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Limited Basic not coded correctly no HD

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Limited Basic not coded correctly no HD

I have HD equipment from Comcast - and a cable card in a tivo -

Neither are getting HD content - this article explains the coding - it clearly shows HD for limited basic and cable card setup, as well as HD Limited Basic only codes.  Can anyone help get my coding set correctly...  Link to orginal forum

Comcast Codes HD Limited basic only.png

Official Employee

Re: Limited Basic not coded correctly no HD

Hi ChiMach. I responded to your other post about this located:


Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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