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Just upgraded to X1

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Just upgraded to X1

I just upgraded to X1 and was wondering if the new equipment will be shipped to my home or if I must pick it up at a comcast service center? Also how do I go about returning my older equipment?

Official Employee

Re: Just upgraded to X1

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you