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Is there any way to lower the Xfinity bill? I have tv and internet. It is getting too high.

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New Poster

Is there any way to lower the Xfinity bill? I have tv and internet. It is getting too high.

My bill is too high. Please tell me how to get it lowered. I don't order anything but basic cable and internet

Official Employee

Re: Is there any way to lower the Xfinity bill? I have tv and internet. It is getting too high.

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

New Poster

Re: Is there any way to lower the Xfinity bill? I have tv and internet. It is getting too high.

When I click on the name I can't type anywhere my private message. How do I send a response as a private message?