Community Forum

Is it possible to extend promotional rate

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Is it possible to extend promotional rate

Now that our promotional rate has expired, we are giving very serious consideration to dropping our Comcast services because the costs are much higher. We have every service you offer (Triple Play and Home Security)  and we thought we would see if Comcast has any interest to keep us as customers by giving them a chance to reduce our cost to continue as a customer. I would be interested in agreeing to another 2 year contract term if a better rate is guaranteed.

Official Employee

Re: Is it possible to extend promotional rate

Hi Eric_T, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you

Official Employee

Re: Is it possible to extend promotional rate

Hi Eric_T, thank you for working with me through private message and glad I was able to assist getting you into a new promotion.  Please reach out if you have any questions in the future.

 

Thank you