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Internet customer service manager

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Internet customer service manager

What is the best way to get in touch with a residential internet customer service manager. I've been getting absolutely no help from the normal reps on the phone/chat.

 

thx 

Expert

Re: Internet customer service manager


@bobmurray2812 wrote:

What is the best way to get in touch with a residential internet customer service manager. I've been getting absolutely no help from the normal reps on the phone/chat.

 

thx 


You can post about your issue here, leaving out any personal identifying information. 

 

Please don't send any Private Messages to any of the Official Employees, however, because it's against Forum Guidelines.



I am not a Comcast employee.
I am a customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Internet customer service manager

Hey bobmurray2812!

 

I'm not a manager or supervisor, but as a corporate digital care agent, I do believe I'd be able to assist you with your concerns. Can you provide more details? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!