Community Forum

Internet cost keeps going up

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Internet cost keeps going up

I don't understand why the cost for my interment service keeps going up.  We started out paying less than $50 a month and now we're at almost $100 per month for the same service.  Can someone tell me why the increases when the service hasn't changed? 

Official Employee

Re: Internet cost keeps going up

PSI1, It sounds like your promotions have rolled off. I can help by checking the current promos in your area that will reduce your bill. Please send me a private message verifying the first and last name of the account holder, and the street address or full account number associated with your services. To send a private message click on my name "ComcastChe", then click private message me and we can go from there. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!