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Internet cost high and too slow

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Regular Visitor

Internet cost high and too slow

Promotional deal just expired. Live chat seems to be different from last year. It was pretty simple and quick when I did it last year. However, it seems much more difficult now. Looking for help dealing with promotional standalone internet package deal. Internet too slow for only 2-4 devices. I assumed performance internet package was all I needed to for my daily usage. But I guess two concurrent device video streaming won't do. Looking on upgrading to higher tier package. 150/20 package if available. Can anyone help a 2 year+ loyal customer out?

 

Thank you,

Wei

Official Employee

Re: Internet cost high and too slow

Hi weiiz, I can assist going over current promotions with you. To get started please send me a private message with your account information (your name, address and account number).

 

Thank you

Official Employee

Re: Internet cost high and too slow

Hi Weiiz, thank you for working with me via private message and glad I was able to assist adding a new promotion on your account. 

 

Thank you